Booking and Service Policies:
Please take a moment to review our booking and service policies. We want to ensure that your dining experience with Plated by Chef Cali is seamless and enjoyable.
Policy Overview
Booking & Payment
A non-refundable deposit is required to secure your desired event date. For events booked within 2 weeks of submission, full payment is required to confirm the booking.
The remaining balance must be paid 2 weeks prior to the event date. Failure to pay on time will result in a cancellation of your booking.
For bookings made within 24 hours of the event, an additional $75 rush fee will be added to the invoice, payable in full.
Rescheduling Policy
If you need to reschedule your event, please notify us at least 2 weeks to 1 month in advance. Deposits are non-refundable, but clients have up to 1 year from the original date to rebook their experience. Contact Chef Cali for further details.
Modifications
Adjustments to your invoice (such as guest count or menu changes, as approved by the chef) may be made after the deposit is submitted, up until the final payment is due 2 weeks before the event.
Service Agreement
Contract
All clients must sign a service agreement contract, to be submitted with the deposit or full payment. This contract ensures a seamless and delightful dining experience for all guests.
Event Preparation
To ensure a smooth setup and service, we request that kitchen spaces, tables, and other designated areas are clean and prepared upon the chef’s arrival. If these areas are not ready, a $30 inconvenience fee will be applied and must be settled before setup begins.
Kitchen Access
For food safety and optimal service, only the event coordinator is permitted in the kitchen while food preparation is underway. For the chef’s safety, we kindly ask that guests, children, and pets remain outside the kitchen area during this time.
Property & Equipment Care
We kindly ask all guests to treat our property, equipment, and supplies with care. Any damage or failure to return borrowed items may result in repair or replacement costs billed to the event coordinator at pickup.



